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Rates & Contracts
Rates & Contracts
98 articles in this collection
Written by
Michael Herrmann
Overview
Rates
Written by
Michael Herrmann
Updated over a week ago
Seasons
Written by
Michael Herrmann
Updated over a week ago
Special Offers & Extras
Written by
Michael Herrmann
Updated over a week ago
Rate Templates
Written by
Michael Herrmann
Updated over a week ago
Contracts (Suppliers)
Written by
Michael Herrmann
Updated over a week ago
Contracts (Buyers)
Written by
Michael Herrmann
Updated over a week ago
Sending Rates
Written by
Michael Herrmann
Updated over a week ago
Reporting
Written by
Michael Herrmann
Updated over a week ago
Training Videos & Webinars (Suppliers)
Rate Management Overview for Suppliers Video
Written by
Michael Herrmann
Updated over a week ago
Load Your Rates Video
Load rates into a template; add rates; video tutorial
Written by
Michael Herrmann
Updated over a week ago
Using Last Year's Rates to Create a New Contract Video
Written by
Michael Herrmann
Updated over a week ago
Send a Contract Video
Written by
Michael Herrmann
Updated over a week ago
Update a Template or Contract Video
Written by
Michael Herrmann
Updated over a week ago
Load different rate levels or commission percentages Video
Video tutorial on how you can create templates with different rate levels or commission percentages
Written by
Michael Herrmann
Updated over a week ago
Contracting Basics Webinar - Suppliers
Written by
Michael Herrmann
Updated over a week ago
Respond to a Contract Request and load your rates (for Suppliers) Video
What to do after receiving a Contract Request from a buyer; How to load and send your rates
Written by
Michael Herrmann
Updated over a week ago
Training Videos & Webinars (Buyers)
Getting Started Video (Buyers)
Pre-Training (Setup & Requirements) Video
Written by
Michael Herrmann
Updated over a week ago
Contracting Basics
MODULE 1 - Contracting Basics for Buyers
Written by
Michael Herrmann
Updated over a week ago
Send a Rate Request
MODULE 2 - Sending a Rate Request to your suppliers
Written by
Michael Herrmann
Updated over a week ago
Using TourConnect to Receive Your Supplier Rates
MODULE 3 - Receiving Supplier Rates
Written by
Michael Herrmann
Updated over a week ago
Loading Supplier Rates Video
MODULE 4 - Loading Supplier Rates into TourConnect Format 13
Written by
Michael Herrmann
Updated over a week ago
Managing Your Supplier Contracts
MODULE 5 - Managing your supplier's rates, take action on a contract, and review your supplier's rates
Written by
Michael Herrmann
Updated over a week ago
Tracking Your Contracting Progress & Managing Your Partners
MODULE 6 - Tracking Contracting Progress & Partner Management
Written by
Michael Herrmann
Updated over a week ago
Editing Converted Rates
This article will show you how to you can edit any rates that have been converted by yourself or TourConnect's Data Conversion Team.
Written by
Michael Herrmann
Updated over a week ago
Rate Management Overview for Buyers
Video tutorial on how you can manage your rates as a buyers.
Written by
Michael Herrmann
Updated over a week ago
Contracting Basics Webinar - Buyers
Written by
Michael Herrmann
Updated over a week ago
How-To's (Suppliers)
Create a template
Written by
Michael Herrmann
Updated over a week ago
Copy Information from One Product to Another in a Template
Written by
Michael Herrmann
Updated over a week ago
Load Seasonal Rates
Written by
Michael Herrmann
Updated over a week ago
Load Multi-Day Tour Rates
Written by
Michael Herrmann
Updated over a week ago
Load Private Tour Rates
Written by
Michael Herrmann
Updated over a week ago
Preview Your Rates
Written by
Michael Herrmann
Updated over a week ago
Adjust the Rates or Commission Percentage in a Contract
Adjust the rates or commission percentage in a contract using our Mass Rate Change tool
Written by
Michael Herrmann
Updated over a week ago
Send a Contract
Written by
Michael Herrmann
Updated over a week ago
Resend a Contract
Written by
Michael Herrmann
Updated over a week ago
Update a season
Written by
Michael Herrmann
Updated over a week ago
Send multiple updates at once with the Updates Queue
This article will show you how you can queue updates so that you can send multiple updates out at once.
Written by
Michael Herrmann
Updated over a week ago
Send a contract for multiple properties or locations
Send a contract for multiple properties using Template Groups
Written by
Michael Herrmann
Updated over a week ago
Update a contact (email address) and resend contracts
Update a contact; update an email address and resend contracts; resend contracts to a different email address
Written by
Michael Herrmann
Updated over a week ago
How-To's (Buyers)
Rate Management Guide for Buyers
Written by
Michael Herrmann
Updated over a week ago
Send a Supplier Rate Request
Send your suppliers a contract request
Written by
Michael Herrmann
Updated over a week ago
Upload/Convert Myself
Upload and store supplier rates on TourConnect and convert them into TourConnect's rate format myself.
Written by
Michael Herrmann
Updated over a week ago
Receiving rates in a TourConnect contract
Supplier sends you a TourConnect contract
Written by
Michael Herrmann
Updated over a week ago
Send a message to the supplier regarding a rate sheet
Written by
Michael Herrmann
Updated over a week ago
Request Rate Conversion
Submit your request to TourConnect's Data Conversion Team to have your rates converted into TourConnect's rate format.
Written by
Michael Herrmann
Updated over a week ago
Loading Supplier Rates
Buyer self-loading supplier rates
Written by
Michael Herrmann
Updated over a week ago
Requesting a Supplier Signature
Request that your suppliers review and sign a self-loaded contract
Written by
Michael Herrmann
Updated over a week ago
Accepting Self-Loaded Rates
Accept a contract that you've self-loaded
Written by
Michael Herrmann
Updated over a week ago
Receiving rates that have been converted into TourConnect's standard contract format
Buyer opts-in to have their supplier rates converted into TourConnect's rate format
Written by
Michael Herrmann
Updated over a week ago
Receiving (external) uploaded rates submitted from a Contract Request
Supplier uploads their rates from the asset landing page
Written by
Michael Herrmann
Updated over a week ago
Receiving (attached) rates from a Contract Request email reply
Supplier replies to your Contract Request and attaches their rates
Written by
Michael Herrmann
Updated over a week ago
Receiving (attached) rates sent directly to you or a colleague via email
When a supplier sends rates to you or a colleague directly you can forward them to your TourConnect account.
Written by
Michael Herrmann
Updated over a week ago
Resend a contract request
Written by
Michael Herrmann
Updated over a week ago
Manage your Rates (Buyers)
Written by
Michael Herrmann
Updated over a week ago
FAQs
Can I set different commission levels for my partners?
Written by
Michael Herrmann
Updated over a week ago
What will my partners see when they receive my rates?
This article describes the rate receiving process for your partners through TourConnect or via email.
Written by
Michael Herrmann
Updated over a week ago
How do I adjust the rates/ information inside a contract?
Written by
Michael Herrmann
Updated over a week ago
How do I add my rates? How can I send my rates?
Written by
Michael Herrmann
Updated over a week ago
Can I add bonus offers?
Written by
Michael Herrmann
Updated over a week ago
How can I use my rates from last year to create a new contract?
Written by
Michael Herrmann
Updated over a week ago
Can I add extras or packages?
Written by
Michael Herrmann
Updated over a week ago
What do the different contract statuses mean?
Written by
Michael Herrmann
Updated over a week ago
Can I add stay pay offers?
Written by
Michael Herrmann
Updated over a week ago
I received a contract request from my partner, but I cannot find it in my account?
Written by
Michael Herrmann
Updated over a week ago
Can I give allotments to my partners?
Written by
Michael Herrmann
Updated over a week ago
What is an allocation type? What does Freesale or On Request mean?
Written by
Michael Herrmann
Updated over a week ago
Can I add a blackout period?
Written by
Michael Herrmann
Updated over a week ago
How can I preview my rates before I send them?
Written by
Michael Herrmann
Updated over a week ago
Can I adjust the cancellation policy by season?
Written by
Michael Herrmann
Updated over a week ago
If I have a question about a contract, how can I ask my partners?
Written by
Michael Herrmann
Updated over a week ago
If my connection request hasn't been accepted, can I still issue my rates to my partners?
Written by
Michael Herrmann
Updated over a week ago
What is a Contract? How is a Contract defined?
Written by
Michael Herrmann
Updated over a week ago
If my partners aren't on TourConnect, can I still issue them my rates?
Written by
Michael Herrmann
Updated over a week ago
Get your TourConnect forwarding email address
Buyers can forward their supplier rates into their TourConnect account to store and manage them, along with all of their other rates.
Written by
Michael Herrmann
Updated over a week ago
What is a BSB number?
Written by
Michael Herrmann
Updated over a week ago
Where can I add my insurance information?
Written by
Michael Herrmann
Updated over a week ago
How can I view my templates?
Written by
Michael Herrmann
Updated over a week ago
Can I copy policies from a template?
Written by
Michael Herrmann
Updated over a week ago
How can I complete a template?
Written by
Michael Herrmann
Updated over a week ago
What is a blackout report?
Written by
Michael Herrmann
Updated over a week ago
How can I accept a contract?
Written by
Michael Herrmann
Updated over a week ago
I've received an updated contract, but how can I view the changes?
Written by
Michael Herrmann
Updated over a week ago
Can I update the property name on my contracts?
Written by
Michael Herrmann
Updated over a week ago
What is an allotment report?
Written by
Michael Herrmann
Updated over a week ago
How can I view my supplier's rates?
Written by
Michael Herrmann
Updated over a week ago
What is a progress report?
Written by
Michael Herrmann
Updated over a week ago
How can I access other supplier rates?
Written by
Michael Herrmann
Updated over a week ago
How can I locate a specific contract?
Written by
Michael Herrmann
Updated over a week ago
How can I add an extra pax rate?
Written by
Michael Herrmann
Updated over a week ago
Can I add a surcharge to my rates?
Written by
Michael Herrmann
Updated over a week ago
Can I adjust my policies over different seasons?
Written by
Michael Herrmann
Updated over a week ago
Can I load rates with a minimum night stay?
Written by
Michael Herrmann
Updated over a week ago
How can I update the dates for a contract where the rates have not changed?
How to change the contracting period of a template
Written by
Michael Herrmann
Updated over a week ago
How can view a side by side comparison?
Written by
Michael Herrmann
Updated over a week ago
How can I load Gross/ Retail/ Rack Rates?
Written by
Michael Herrmann
Updated over a week ago
Where do I add my star rating?
Written by
Michael Herrmann
Updated over a week ago
Can I load my nett rates into TourConnect?
Written by
Michael Herrmann
Updated over a week ago
How can I add rates for a new product?
Written by
Michael Herrmann
Updated over a week ago