TourConnect

Michael Herrmann

Rates & Contracts

Rates

Seasons

Special Offers & Extras

Rate Templates

Contracts (Suppliers)

Contracts (Buyers)

Sending Rates

Reporting

Overview

Rate Management Overview for Suppliers Video

Load rates into a template; add rates; video tutorial

Load Your Rates Video

Using Last Year's Rates to Create a New Contract Video

Send a Contract Video

Update a Template or Contract Video

Video tutorial on how you can create templates with different rate levels or commission percentages

Load different rate levels or commission percentages Video

Contracting Basics Webinar - Suppliers

What to  do after receiving a Contract Request from a buyer; How to load and send your rates

Respond to a Contract Request and load your rates (for Suppliers) Video

Training Videos & Webinars (Suppliers)

Pre-Training (Setup & Requirements) Video

Getting Started Video (Buyers)

Contracting Basics

MODULE 2 - Sending a Rate Request to your suppliers

Send a Rate Request

Using TourConnect to Receive Your Supplier Rates

MODULE 4 - Loading Supplier Rates into TourConnect Format	13

Loading Supplier Rates Video

MODULE 5 - Managing your supplier's rates, take action on a contract, and review your supplier's rates

Managing Your Supplier Contracts

MODULE 6 - Tracking Contracting Progress & Partner Management

Tracking Your Contracting Progress & Managing Your Partners

This article will show you how to you can edit any rates that have been converted by yourself or TourConnect's Data Conversion Team.

Editing Converted Rates

Video tutorial on how you can manage your rates as a buyers.

Rate Management Overview for Buyers

Contracting Basics Webinar - Buyers

Training Videos & Webinars (Buyers)

Create a template

Copy Information from One Product to Another in a Template

Load Seasonal Rates

Load Multi-Day Tour Rates

Load Private Tour Rates

Preview Your Rates

Adjust the rates or commission percentage in a contract using our Mass Rate Change tool

Adjust the Rates or Commission Percentage in a Contract

Send a Contract

Resend a Contract

Update a season

This article will show you how you can queue updates so that you can send multiple updates out at once.

Send multiple updates at once with the Updates Queue

Send a contract for multiple properties using Template Groups

Send a contract for multiple properties or locations

Update a contact; update an email address and resend contracts; resend contracts to a different email address

Update a contact (email address) and resend contracts

How-To's (Suppliers)

What is a Workspace?

Rate Management Guide for Buyers

Send a Supplier Rate Request

Upload and store supplier rates on TourConnect and convert them into TourConnect's rate format myself.

Upload/Convert Myself

Supplier sends you a TourConnect contract

Receiving rates in a TourConnect contract

Send a message to the supplier regarding a rate sheet

Submit your request to TourConnect's Data Conversion Team to have your rates converted into TourConnect's rate format.

Request Rate Conversion

Loading Supplier Rates

Request that your suppliers review and sign a self-loaded contract

Requesting a Supplier Signature

Accept a contract that you've self-loaded

Accepting Self-Loaded Rates

Buyer opts-in to have their supplier rates converted into TourConnect's rate format

Receiving rates that have been converted into TourConnect's standard contract format

Supplier uploads their rates from the asset landing page

Receiving (external) uploaded rates submitted from a Contract Request

Supplier replies to your Contract Request and attaches their rates

Receiving (attached) rates from a Contract Request email reply

When a supplier sends rates to you or a colleague directly you can forward them to your TourConnect account.

Receiving (attached) rates sent directly to you or a colleague via email

Resend a contract request

Manage your Rates (Buyers)

How-To's (Buyers)

Can I set different commission levels for my partners?

This article describes the rate receiving process for your partners through TourConnect or via email.

What will my partners see when they receive my rates?

How do I adjust the rates/ information inside a contract?

How do I add my rates? How can I send my rates?

Can I add bonus offers?

How can I use my rates from last year to create a new contract?

Can I add extras or packages?

What do the different contract statuses mean?

Can I add stay pay offers?

I received a contract request from my partner, but I cannot find it in my account?

Can I give allotments to my partners?

What is an allocation type? What does Freesale or On Request mean?

Can I add a blackout period?

How can I preview my rates before I send them?

Can I adjust the cancellation policy by season?

If I have a question about a contract, how can I ask my partners?

If my connection request hasn't been accepted, can I still issue my rates to my partners?

What is a Contract?  How is a Contract defined?

If my partners aren't on TourConnect, can I still issue them my rates?

Buyers can forward their supplier rates into their TourConnect account to store and manage them, along with all of their other rates.

Get your TourConnect forwarding email address

What is a BSB number?

Where can I add my insurance information?

How can I view my templates?

Can I copy policies from a template?

How can I complete a template?

What is a blackout report?

How can I accept a contract?

I've received an updated contract, but how can I view the changes?

Can I update the property name on my contracts?

What is an allotment report?

How can I view my supplier's rates?

What is a progress report?

How can I access other supplier rates?

How can I locate a specific contract?

How can I add an extra pax rate?

Can I add a surcharge to my rates?

Can I adjust my policies over different seasons?

Can I load rates with a minimum night stay?

How to change the contracting period of a template

How can I update the dates for a contract where the rates have not changed?

How can view a side by side comparison?

How can I load Gross/ Retail/ Rack Rates?

Where do I add my star rating?

Can I load my nett rates into TourConnect?

How can I add rates for a new product?

FAQs

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