Rates & Contracts

Rates

Written by Michael Herrmann
Updated over a week ago

Seasons

Written by Michael Herrmann
Updated over a week ago

Special Offers & Extras

Written by Michael Herrmann
Updated over a week ago

Rate Templates

Written by Michael Herrmann
Updated over a week ago

Contracts (Suppliers)

Written by Michael Herrmann
Updated over a week ago

Contracts (Buyers)

Written by Michael Herrmann
Updated over a week ago

Sending Rates

Written by Michael Herrmann
Updated over a week ago

Reporting

Written by Michael Herrmann
Updated over a week ago

Rate Management Overview for Suppliers Video

Written by Michael Herrmann
Updated over a week ago

Load Your Rates Video

Load rates into a template; add rates; video tutorial

Written by Michael Herrmann
Updated over a week ago

Using Last Year's Rates to Create a New Contract Video

Written by Michael Herrmann
Updated over a week ago

Send a Contract Video

Written by Michael Herrmann
Updated over a week ago

Update a Template or Contract Video

Written by Michael Herrmann
Updated over a week ago

Load different rate levels or commission percentages Video

Video tutorial on how you can create templates with different rate levels or commission percentages

Written by Michael Herrmann
Updated over a week ago

Contracting Basics Webinar - Suppliers

Written by Michael Herrmann
Updated over a week ago

Respond to a Contract Request and load your rates (for Suppliers) Video

What to do after receiving a Contract Request from a buyer; How to load and send your rates

Written by Michael Herrmann
Updated over a week ago

Getting Started Video (Buyers)

Pre-Training (Setup & Requirements) Video

Written by Michael Herrmann
Updated over a week ago

Contracting Basics

MODULE 1 - Contracting Basics for Buyers

Written by Michael Herrmann
Updated over a week ago

Send a Rate Request

MODULE 2 - Sending a Rate Request to your suppliers

Written by Michael Herrmann
Updated over a week ago

Using TourConnect to Receive Your Supplier Rates

MODULE 3 - Receiving Supplier Rates

Written by Michael Herrmann
Updated over a week ago

Loading Supplier Rates Video

MODULE 4 - Loading Supplier Rates into TourConnect Format 13

Written by Michael Herrmann
Updated over a week ago

Managing Your Supplier Contracts

MODULE 5 - Managing your supplier's rates, take action on a contract, and review your supplier's rates

Written by Michael Herrmann
Updated over a week ago

Tracking Your Contracting Progress & Managing Your Partners

MODULE 6 - Tracking Contracting Progress & Partner Management

Written by Michael Herrmann
Updated over a week ago

Editing Converted Rates

This article will show you how to you can edit any rates that have been converted by yourself or TourConnect's Data Conversion Team.

Written by Michael Herrmann
Updated over a week ago

Rate Management Overview for Buyers

Video tutorial on how you can manage your rates as a buyers.

Written by Michael Herrmann
Updated over a week ago

Contracting Basics Webinar - Buyers

Written by Michael Herrmann
Updated over a week ago

Create a template

Written by Michael Herrmann
Updated over a week ago

Copy Information from One Product to Another in a Template

Written by Michael Herrmann
Updated over a week ago

Load Seasonal Rates

Written by Michael Herrmann
Updated over a week ago

Load Multi-Day Tour Rates

Written by Michael Herrmann
Updated over a week ago

Load Private Tour Rates

Written by Michael Herrmann
Updated over a week ago

Preview Your Rates

Written by Michael Herrmann
Updated over a week ago

Adjust the Rates or Commission Percentage in a Contract

Adjust the rates or commission percentage in a contract using our Mass Rate Change tool

Written by Michael Herrmann
Updated over a week ago

Send a Contract

Written by Michael Herrmann
Updated over a week ago

Resend a Contract

Written by Michael Herrmann
Updated over a week ago

Update a season

Written by Michael Herrmann
Updated over a week ago

Send multiple updates at once with the Updates Queue

This article will show you how you can queue updates so that you can send multiple updates out at once.

Written by Michael Herrmann
Updated over a week ago

Send a contract for multiple properties or locations

Send a contract for multiple properties using Template Groups

Written by Michael Herrmann
Updated over a week ago

Update a contact (email address) and resend contracts

Update a contact; update an email address and resend contracts; resend contracts to a different email address

Written by Michael Herrmann
Updated over a week ago

What is a Workspace?

Written by Michael Herrmann
Updated over a week ago

Rate Management Guide for Buyers

Written by Michael Herrmann
Updated over a week ago

Send a Supplier Rate Request

Send your suppliers a contract request

Written by Michael Herrmann
Updated over a week ago

Upload/Convert Myself

Upload and store supplier rates on TourConnect and convert them into TourConnect's rate format myself.

Written by Michael Herrmann
Updated over a week ago

Receiving rates in a TourConnect contract

Supplier sends you a TourConnect contract

Written by Michael Herrmann
Updated over a week ago

Send a message to the supplier regarding a rate sheet

Written by Michael Herrmann
Updated over a week ago

Request Rate Conversion

Submit your request to TourConnect's Data Conversion Team to have your rates converted into TourConnect's rate format.

Written by Michael Herrmann
Updated over a week ago

Loading Supplier Rates

Buyer self-loading supplier rates

Written by Michael Herrmann
Updated over a week ago

Requesting a Supplier Signature

Request that your suppliers review and sign a self-loaded contract

Written by Michael Herrmann
Updated over a week ago

Accepting Self-Loaded Rates

Accept a contract that you've self-loaded

Written by Michael Herrmann
Updated over a week ago

Receiving rates that have been converted into TourConnect's standard contract format

Buyer opts-in to have their supplier rates converted into TourConnect's rate format

Written by Michael Herrmann
Updated over a week ago

Receiving (external) uploaded rates submitted from a Contract Request

Supplier uploads their rates from the asset landing page

Written by Michael Herrmann
Updated over a week ago

Receiving (attached) rates from a Contract Request email reply

Supplier replies to your Contract Request and attaches their rates

Written by Michael Herrmann
Updated over a week ago

Receiving (attached) rates sent directly to you or a colleague via email

When a supplier sends rates to you or a colleague directly you can forward them to your TourConnect account.

Written by Michael Herrmann
Updated over a week ago

Resend a contract request

Written by Michael Herrmann
Updated over a week ago

Manage your Rates (Buyers)

Written by Michael Herrmann
Updated over a week ago

Can I set different commission levels for my partners?

Written by Michael Herrmann
Updated over a week ago

What will my partners see when they receive my rates?

This article describes the rate receiving process for your partners through TourConnect or via email.

Written by Michael Herrmann
Updated over a week ago

How do I adjust the rates/ information inside a contract?

Written by Michael Herrmann
Updated over a week ago

How do I add my rates? How can I send my rates?

Written by Michael Herrmann
Updated over a week ago

Can I add bonus offers?

Written by Michael Herrmann
Updated over a week ago

How can I use my rates from last year to create a new contract?

Written by Michael Herrmann
Updated over a week ago

Can I add extras or packages?

Written by Michael Herrmann
Updated over a week ago

What do the different contract statuses mean?

Written by Michael Herrmann
Updated over a week ago

Can I add stay pay offers?

Written by Michael Herrmann
Updated over a week ago

I received a contract request from my partner, but I cannot find it in my account?

Written by Michael Herrmann
Updated over a week ago

Can I give allotments to my partners?

Written by Michael Herrmann
Updated over a week ago

What is an allocation type? What does Freesale or On Request mean?

Written by Michael Herrmann
Updated over a week ago

Can I add a blackout period?

Written by Michael Herrmann
Updated over a week ago

How can I preview my rates before I send them?

Written by Michael Herrmann
Updated over a week ago

Can I adjust the cancellation policy by season?

Written by Michael Herrmann
Updated over a week ago

If I have a question about a contract, how can I ask my partners?

Written by Michael Herrmann
Updated over a week ago

If my connection request hasn't been accepted, can I still issue my rates to my partners?

Written by Michael Herrmann
Updated over a week ago

What is a Contract? How is a Contract defined?

Written by Michael Herrmann
Updated over a week ago

If my partners aren't on TourConnect, can I still issue them my rates?

Written by Michael Herrmann
Updated over a week ago

Get your TourConnect forwarding email address

Buyers can forward their supplier rates into their TourConnect account to store and manage them, along with all of their other rates.

Written by Michael Herrmann
Updated over a week ago

What is a BSB number?

Written by Michael Herrmann
Updated over a week ago

Where can I add my insurance information?

Written by Michael Herrmann
Updated over a week ago

How can I view my templates?

Written by Michael Herrmann
Updated over a week ago

Can I copy policies from a template?

Written by Michael Herrmann
Updated over a week ago

How can I complete a template?

Written by Michael Herrmann
Updated over a week ago

What is a blackout report?

Written by Michael Herrmann
Updated over a week ago

How can I accept a contract?

Written by Michael Herrmann
Updated over a week ago

I've received an updated contract, but how can I view the changes?

Written by Michael Herrmann
Updated over a week ago

Can I update the property name on my contracts?

Written by Michael Herrmann
Updated over a week ago

What is an allotment report?

Written by Michael Herrmann
Updated over a week ago

How can I view my supplier's rates?

Written by Michael Herrmann
Updated over a week ago

What is a progress report?

Written by Michael Herrmann
Updated over a week ago

How can I access other supplier rates?

Written by Michael Herrmann
Updated over a week ago

How can I locate a specific contract?

Written by Michael Herrmann
Updated over a week ago

How can I add an extra pax rate?

Written by Michael Herrmann
Updated over a week ago

Can I add a surcharge to my rates?

Written by Michael Herrmann
Updated over a week ago

Can I adjust my policies over different seasons?

Written by Michael Herrmann
Updated over a week ago

Can I load rates with a minimum night stay?

Written by Michael Herrmann
Updated over a week ago

How can I update the dates for a contract where the rates have not changed?

How to change the contracting period of a template

Written by Michael Herrmann
Updated over a week ago

How can view a side by side comparison?

Written by Michael Herrmann
Updated over a week ago

How can I load Gross/ Retail/ Rack Rates?

Written by Michael Herrmann
Updated over a week ago

Where do I add my star rating?

Written by Michael Herrmann
Updated over a week ago

Can I load my nett rates into TourConnect?

Written by Michael Herrmann
Updated over a week ago

How can I add rates for a new product?

Written by Michael Herrmann
Updated over a week ago