All Collections
Rates & Contracts
Rate Management Overview for Suppliers Video
Load Your Rates Video
Using Last Year's Rates to Create a New Contract Video
Send a Contract Video
Update a Template or Contract Video
Load different rate levels or commission percentages Video
Contracting Basics Webinar - Suppliers
Respond to a Contract Request and load your rates (for Suppliers) Video
Getting Started Video (Buyers)
Contracting Basics
Send a Rate Request
Using TourConnect to Receive Your Supplier Rates
Loading Supplier Rates Video
Managing Your Supplier Contracts
Tracking Your Contracting Progress & Managing Your Partners
Editing Converted Rates
Rate Management Overview for Buyers
Contracting Basics Webinar - Buyers
Create a template
Copy Information from One Product to Another in a Template
Load Seasonal Rates
Load Multi-Day Tour Rates
Load Private Tour Rates
Preview Your Rates
Adjust the Rates or Commission Percentage in a Contract
Send a Contract
Resend a Contract
Update a season
Send multiple updates at once with the Updates Queue
Send a contract for multiple properties or locations
Update a contact (email address) and resend contracts
What is a Workspace?
Rate Management Guide for Buyers
Send a Supplier Rate Request
Upload/Convert Myself
Receiving rates in a TourConnect contract
Send a message to the supplier regarding a rate sheet
Request Rate Conversion
Loading Supplier Rates
Requesting a Supplier Signature
Accepting Self-Loaded Rates
Receiving rates that have been converted into TourConnect's standard contract format
Receiving (external) uploaded rates submitted from a Contract Request
Receiving (attached) rates from a Contract Request email reply
Receiving (attached) rates sent directly to you or a colleague via email
Resend a contract request
Manage your Rates (Buyers)
Can I set different commission levels for my partners?
What will my partners see when they receive my rates?
How do I adjust the rates/ information inside a contract?
How do I add my rates? How can I send my rates?
Can I add bonus offers?
How can I use my rates from last year to create a new contract?
Can I add extras or packages?
What do the different contract statuses mean?
Can I add stay pay offers?
I received a contract request from my partner, but I cannot find it in my account?
Can I give allotments to my partners?
What is an allocation type? What does Freesale or On Request mean?
Can I add a blackout period?
How can I preview my rates before I send them?
Can I adjust the cancellation policy by season?
If I have a question about a contract, how can I ask my partners?
If my connection request hasn't been accepted, can I still issue my rates to my partners?
What is a Contract? How is a Contract defined?
If my partners aren't on TourConnect, can I still issue them my rates?
Get your TourConnect forwarding email address
What is a BSB number?
Where can I add my insurance information?
How can I view my templates?
Can I copy policies from a template?
How can I complete a template?
What is a blackout report?
How can I accept a contract?
I've received an updated contract, but how can I view the changes?
Can I update the property name on my contracts?
What is an allotment report?
How can I view my supplier's rates?
What is a progress report?
How can I access other supplier rates?
How can I locate a specific contract?
How can I add an extra pax rate?
Can I add a surcharge to my rates?
Can I adjust my policies over different seasons?
Can I load rates with a minimum night stay?
How can I update the dates for a contract where the rates have not changed?
How can view a side by side comparison?
How can I load Gross/ Retail/ Rack Rates?
Where do I add my star rating?
Can I load my nett rates into TourConnect?
How can I add rates for a new product?