TourConnect

New Customer Onboarding Process

Quick Reference Guide

2025-02-26: Release Notes - Itinerary Assist AI - Smarter, Faster, and More Reliable Itinerary Updates (Part 1)

2026-05-29: Release Notes - Itinerary Assist AI - Smarter and More Flexible Itinerary Creation (Part 2)

Michael Herrmann

Trinh Huynh

Use AI to help create travel itineraries for quotes and bookings

Itinerary Assist AI

Extraction Settings/Rules

This article explains what a "soft extraction" is and how you can test an extraction of an itinerary/request

Soft Extraction

Prompt Strategies

Support articles relating to the extraction or generation of a travel itinerary

Itinerary Extraction & Generation

This article explains how to manage Product Rules

Product Matching Rules

Support articles relating to how AI matches services in a request with products in a booking system

Product Matching

How to add an agent to your Tourplan integration so that you can create quotes and bookings for that agent

Add an Agent to a Tourplan Integration

Configure your Tourplan Options/Services

Itinerary Assist AI can retrieve Dynamic Rates from Tourplan

Dynamic Rates

Integrations between Itinerary Assist AI and Booking Systems

Booking System Integrations

Use the add-in to request support or provide feedback to our team.

How can I request support or provide feedback?

Frequently asked questions relating to Itinerary Assist AI

FAQ's

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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