TourConnect's Itinerary Assist Tool uses advanced technology to extract data from emails. That said, the tool is young and still learning.
Should you require any support or have issues extracting the correct data, please use the options within the add-in to contact our team.
By answering the two questions below, you will be able to get an option to provide feedback to developers which will send your message and also provide us with the necessary metadata needed to troubleshoot your support request.