What is a Prompt Strategy?
A Prompt Strategy refers to the method we use to prepare and structure data before it's sent to AI for processing. We offer a selection of predefined strategies, each optimised for different types of itineraries.
For simpler itineraries, the 2024 Prompt Strategy is streamlined to allow AI to process all relevant data in a couple of passes, ideal for quick and accurate extraction.
For more complex or lengthy itineraries, we'd recommend 2025 v1 or v2 Prompt Stragey that applies advanced strategies that segment the content into smaller, more manageable parts. This reduces the cognitive load on the AI and improves accuracy when extracting services across multi-day or detail-heavy bookings.
By selecting the appropriate Prompt Strategy, we aim to maximise extraction quality and minimise errors, giving you cleaner, more reliable data—regardless of itinerary size.
What are the differences between the Prompt Strategies?
Our Prompt Strategy options define how data is structured and processed during extraction. Each strategy follows a step-by-step approach to optimize the accuracy and completeness of the AI’s output, depending on the complexity of the itinerary.
2024 - Best for medium-complexity itineraries
Step 1: Extracts basic quote and booking info (e.g. passenger details, service line dates).
Step 2: Populates all services for each date that has been identified.
Use case: Ideal when services are organized by dates and aren’t heavily nested or detailed.
2025 v1 - Best for itineraries with more detailed structure
Step 1: Extracts basic quote and booking info, plus service lines and their corresponding dates.
Step 2: Populates all services and detailed information within each service line.
Use case: Suitable for structured itineraries where services are grouped into distinct service lines, each with multiple components.
2025 v2 - Best for lengthy or highly detailed itineraries
Step 1: Extracts basic quote and booking info (e.g. passenger details only).
Step 2: Populates all services at a broad level.
Step 3: Populates all detailed data within each service line, after services are fully extracted.
Use case: Ideal when data needs to be broken down into smaller steps to improve AI accuracy and reduce processing overload.
How to change a Prompt Strategy?
To update your Prompt Strategy, follow these steps:
From AI Tools main menu, select Extraction Settings underneath Itinerary Assist
Select breadcrumbs, select the Partner in the dropdown menu
From the Prompt Strategy menu select one of the strategies from the list
Using the latest 2025 v2 Prompt Strategy
If you’re switching from 2024 or 2025 v1 Prompt Strategies to 2025 v2, you will need to update any of your custom Overall Extraction Rules to apply to the newest 2025 v2 Prompt Strategy. This is because in the 2024 and 2025 v1 strategies, the data is segmented differently from 2025 v2.
Follow these guidelines on the information extracted in each section, to help you identify where you should include your custom Extraction Rules:
Prompt Strategy | Quote & Booking Details | Service Lines | Service Line Details |
2024 |
| n/a |
|
2025 v1 |
| n/a |
|
2025 v2 |
|
|
|