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Receiving (attached) rates from a Contract Request email reply
Receiving (attached) rates from a Contract Request email reply

Supplier replies to your Contract Request and attaches their rates

Michael Herrmann avatar
Written by Michael Herrmann
Updated over a week ago

You can use TourConnect to manage all of your supplier rates, regardless of the format that they're sent in. 

There are a few ways in which you can receive supplier rates via TourConnect. This article will discuss how you can receive rates when a supplier responds to your Contract Request emails and attaches their rates.

When a supplier replies to your contract request email, the replies will be sent to your TourConnect account and will contain a unique ID which will be associated to the supplier. These replies can be viewed and managed from the contract itself and I'll include the steps below to manage these rates.

1. Click on the Message Notification icon from the top menu, then click on the new message

All of your newest messages will be sorted to the top by the last activity or message date, and any messages that haven't been viewed are listed in bold. 

2. You will then be directed to the Contract Activities menu where you can view the message from the supplier, and add any attachments to the contract

3. Once the attachment has been added to the contract, you can see that the status of this request has been updated to "Received"

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