From Rates & Contracts > Rate Templates:
1. Click on "CREATE TEMPLATE" then select Rate Template
2a. For new users, complete the required information, click "START" (this page my vary for some users)
2b. For existing users, select whether you want to use a copy of an existing rate template or start one from scratch
Once you've created a template, you can start loading your rates.
TourConnect is also offering to load your rates for free. If you'd like to take us up on this offer, forward your rates and policies to firstname.lastname@example.org. All you'll need to do is review them once they're loaded and send them to your partners.