To search for an existing booking in your booking system, within the “Bookings” tab (the ticket icon), simply click on “Search”. Enter any information you would like to search by - Booking ID, for example, and click “Search”.

NOTE: If you click “Prefill from Email”, and the system recognizes that the action needed is a search, it will default to the Search area for you. If you actually need to create a booking, simply click on “Create” and continue.