If a supplier does not want to work with TourConnect, they still have the ability to upload their rates to have them sent directly to you by clicking on the “View & Action” link from your rate request. 

The link will direct suppliers to the Asset Landing Page where they can click on Send Rates:

From there, you'll receive an email notification and the rates can be viewed from your Contract List: 

1. Rates will be marked as received in a non-standard format in your Contract List , like so:

2. You will have access to the rates that have been provided by the supplier and you can download these rates or change the status at any time.

If you have any questions regarding this process, feel free to contact our support team on support@tourconnet.com or view our Rate Management Guide.

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